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1211 - Supervisors, General Office And Administrative Support Workers

Supervisors in this unit group supervise and co-ordinate the activities of workers in minor groups: General Office Workers (141) and Office Equipment Operators (142). They are employed throughout the public and private sectors.

  • Illustrative example(s)
    • clerical supervisor
    • data entry supervisor
    • filing clerks supervisor
    • hospital admitting clerks supervisor
    • personnel clerks supervisor
    • records office supervisor
    • registry supervisor
    • supervisor, switchboard operators
  • All examples
  • administrative services supervisor
  • attendance records supervisor
  • clerical supervisor
  • contract clerks supervisor
  • co-ordinator, word processing service
  • data control supervisor
  • data entry clerks supervisor
  • data entry supervisor
  • desktop publishing supervisor
  • desktop publishing system supervisor
  • EDP (electronic data-processing) unit - supervisor
  • electronic data-processing (EDP) unit - supervisor
  • filing clerks supervisor
  • filing service supervisor
  • general office clerks supervisor
  • hospital admitting clerks supervisor
  • night supervisor, telephone system
  • nursing registry supervisor
  • office clerks supervisor
  • office machine operators supervisor
  • office services supervisor
  • office supervisor
  • operations supervisor
  • personnel clerks supervisor
  • photocopy unit supervisor
  • price information clerks supervisor
  • receptionists and hostesses supervisor
  • receptionists supervisor
  • records clerks supervisor
  • records management services supervisor
  • records management supervisor
  • records office supervisor
  • registration unit supervisor
  • registry supervisor
  • supervisor, attendance records
  • supervisor, contract clerks
  • supervisor, data control
  • supervisor, data entry clerks
  • supervisor, desktop publishing operators
  • supervisor, desktop publishing system
  • supervisor, EDP (electronic data-processing) unit
  • supervisor, electronic data processing (EDP) unit
  • supervisor, filing clerks
  • supervisor, filing service
  • supervisor, general office clerks
  • supervisor, hospital admitting clerks
  • supervisor, nursing registry
  • supervisor, office clerks
  • supervisor, office machine operators
  • supervisor, office services
  • supervisor, personnel clerks
  • supervisor, photocopy unit
  • supervisor, price information clerks
  • supervisor, receptionists
  • supervisor, receptionists and hostesses
  • supervisor, records clerks
  • supervisor, records office
  • supervisor, registration unit
  • supervisor, switchboard operators
  • supervisor, telephone operators
  • supervisor, unit clerks
  • supervisor, word processing unit
  • switchboard operators supervisor
  • telephone operators supervisor
  • telephone service supervisor
  • telephone system night supervisor
  • telephone system supervisor
  • unit clerks supervisor
  • word processing service co-ordinator
  • word processing unit supervisor
  • Exclusion(s)
    • Office managers (See 1221 Administrative officers)
    • Supervisors, finance and insurance office workers (1212)
    • Supervisors, library, correspondence and related information workers (1213)
    • Supervisors, mail and message distribution occupations (1214)
    • Supervisors, supply chain, tracking and scheduling co-ordination occupations (1215)
       
  • Main duties

Supervisors in this unit group perform some or all of the following duties:

  • Co-ordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.
  • Employment requirements
    • Completion of secondary school is required.
    • Completion of college courses related to area supervised is usually required.

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