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0632 - Accommodation Service Managers

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

  • Illustrative example(s)
    • assistant manager, hotel
    • bed and breakfast operator
    • front desk manager - accommodation services
    • guest-house operator
    • hotel director
    • hotel manager
    • motel manager
    • reservations manager
    • seasonal resort manager
    • ski resort manager
    • tourist home operator
  • All examples
  • accommodation services manager
  • accommodations manager
  • assistant manager, hotel
  • bed and breakfast manager
  • bed and breakfast operator
  • boarding house keeper
  • boarding house manager
  • camp manager
  • campground manager
  • campground operator
  • canoe camp operator
  • country inn operator
  • director, hotel
  • fishing camp operator
  • front desk hotel manager
  • front desk manager - accommodation servicesfront desk manager
  • front desk manager, hotel
  • front office manager, hotel
  • guest services manager
  • guest-house operator
  • hostel manager
  • hotel assistant manager
  • hotel director
  • hotel front desk manager
  • hotel front office manager
  • hotel manager
  • hotel operator
  • hunting and fishing lodge manager
  • hunting camp operator
  • inn manager
  • inn operator
  • innkeeper
  • lodging house manager
  • manager, accommodation services
  • manager, bed and breakfast
  • manager, boarding house
  • manager, camp
  • manager, campground
  • manager, hotel
  • manager, hotel front desk
  • manager, hotel front office
  • manager, inn
  • manager, lodging house
  • manager, recreational campground
  • manager, reservations
  • manager, resort
  • manager, seasonal resort
  • manager, student residence
  • manager, university residence
  • manager, youth hostel
  • motel manager
  • recreational campground manager
  • reservations manager
  • resort campground manager
  • resort manager
  • rooming house keeper
  • rooms division director
  • rooms manager - accommodation services
  • seasonal resort manager
  • ski resort manager
  • student residence manager
  • tourist home operator
  • university residence manager
  • youth hostel manager
  • Exclusion(s)
    • Advertising, marketing and public relations managers (0124)
    • Executive housekeepers (6312)
    • Facility operation and maintenance managers (0714)
    • Restaurant and food service managers (0631)
    • Retail and wholesale trade managers (0621)
  • Main duties

Accommodation service managers perform some or all of the following duties:

  • Develop, implement and evaluate policies and procedures for the operation of the department or establishment
  • Prepare budgets and monitor revenues and expenses
  • Participate in the development of pricing and promotional strategies
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
  • Recruit and supervise staff, oversee training and set work schedules
  • Resolve customer complaints.
  • Employment requirements
    • A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
    • Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.

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